Last Update: August 28, 2019
Citizen Swarm knows that you take your privacy very seriously. We are committed to giving you transparency in our privacy practices and control over your data, in connection with the Citizen Swarm Service (as defined in the Terms of Service of Citizen Swarm).
Personal Information about our users is an integral part of our service. We will not rent or sell your Personal Information with anyone. Citizen Swarm may share your Personal Information or emergency data only with various Federal Government agencies; as well as any public instance that has signed a Collaboration Agreement with ICES; for the proper attention of the services provided by this application, likewise, it can send you exclusively relevant information about the application Citizen Swarm®; to the data registered in our database via whatsapp or email.
Your Personal Information from your Citizen Swarm account is linked to your mobile device where you entered the verification code. You need to prevent unauthorized access to your mobile device and Personal Information by properly protecting your mobile device.
Citizen Swarm strives to safeguard the information of its users to ensure that account information is kept private. However, Citizen Swarm cannot guarantee the security of user account information. Unauthorized access or use, hardware or software failures, as well as other factors may compromise the security of user information at any time.
Citizen Swarm, in order to provide the Safe Transportation service, request that the user take photographs of the driver and vehicle with plates, in which they will be moving, these images as well as the data of each trip used by the user in this application, it is presumed that they were taken with the consent of the people involved, as well as the owners or carriers of the vehicle where they will provide the trip monitored by Safe Transport, these images will be kept on our servers for a period of 30 days, after which they will be deleted from the system, so ICES company will not be responsible for the safekeeping of these images after these dates, any request for this information must be taken over by the corresponding legal instances in order to request it by these means.
Our Witness service includes images and videos that Swarm members share with the users of this application or with the corresponding authorities in case there is a prior collaboration agreement, with these organizations, so that information cannot be requested economically or without prior request by the respective legal channels.
Likewise, the information sent will be kept on our servers for 180 days after which it will be deleted from our system, so there is no legal or commercial responsibility on the part of ICES with the users of Citizen Swarm that sent their images or videos ti this service.
If you have questions or concerns regarding privacy when using the Service, please send a detailed message to: firstname.lastname@example.org.
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